FAQ

Are you still shipping amidst the current pandemic?

Yes we are still shipping, there are currently no known
delays with our shipping partners at this time.


How long will my hair extensions last?

 There are so many factors to consider; products used,
climate, water, how often hair is washed, heating tools
and of course how we individually care for our hair.
With the proper care 2 years.


Will Ikonik Tresses cover the cost of the installation of the hair I purchased?

NO, Ikonik Tresses is not responsible for any and all
costs associated with the installation of the products
 purchased on this website and stores.


Do you wholesale?

Due to high demand of our products, we are unable to offer Ikonik Tresses Hair
for wholesale or vendor purchase. Ikonik Tresses can only be purchased at(website)
or at any stores/pop up stores publicized on our social media page or website.


Do you offer Student, Military or Stylist discounts?

At this time, we do not offer discounts to select groups at this time.
Follow Ikonik Tresses on social media for upcoming promotions and offers.


Can I order online and pick up at the store?

We are sorry, this option is not available at this time.


I ordered online, but want to cancel, can I do that?

We are sorry, once an order is submitted, it may not be cancelled or refunded.
We encourage customers to their order details carefully before submitting their order.


In an event that I miss my hair appointment as a result of a delayed delivery,
willIkonik Tresses cover the cost of my hair appointment and/or cancellation fees?

No, Ikonik Tresses will not cover or pay any fees associated to the
cancellation of hair services and appointments.
Please wait to receive and confirm your items purchased
before confirming any and all hair appointments or services.